With the decision of Board of Directors dated 22.01.2019 and numbered 40 Gaziantep Chamber of Commerce Member Satisfaction Policy as Gaziantep Chamber of Commerce; we care about the demands, expectations and problems from our members, and we believe that they will guide us to provide the best quality of service with the framework of law numbered 5174 and related legislation. We are aware that to make ourselves dynamic, the most crucial element is to provide member satisfaction on a high level while providing quality of service.
With this understanding,
- To address the demands, expectations and problems of our members with a transparent and objective approach
- To solve all the feedback that comes from our staff and other interested parties while using all essential sources within our means
- To constantly improve our quality of service
We commit.
Receipt of the complaint ➜ Feedback to member ➜ Evaluation of the complaint ➜ Realization of the activity related to solution ➜ Feedback to member